Building financial metrics and KPIs is a huge step to understanding your business operations. Setting targets based on your budgeting and profitability scenarios is an additional step you realize is critical once you set up a process to calculate your KPIs. Many believe that hitting this step completes the process in analyzing KPIs. However, I don't think you've hit the most challenging task of KPIs: correcting your business when you are not hitting your target.
I often see companies struggle to identify and implement plans to rectify missed KPI targets. In the current landscape for craft beer and restaurants, adhering to your KPI targets could be your differentiator.
